Tegan Hrad Write Up Essay Example

Tegan Hrad Write Up Essay Was outsourcing the A/P project the right move for Tegan given the other possible alternatives? Outsourcing has seemed to acquire a rise in popularity and usage in our modern times. Outsourcing involves entering into a contract in which an in-house company process, or processes, is ultimately handed over and dealt with from a third party’s perspective. I would have to say that there are three primary, helpful factors to outsourcing, especially when it comes to the world of business. To start off, the cost of operations can be trimmed down through outsourcing. This, in turn, would assist a corporation or business in accumulating more lucrativeness. Secondly, every organization out there has the intention of delivering top-of-the-line services and goods. Outsourcing can contribute to more efficient deliveries. Specifically concerning information technology or something that would be considered to be a bit more technical, outsourcing can bolster efficiency within that particular field of a technical nature. Thus, productivity would be improved through outsourcing. Thirdly and lastly, within a set interval of time, an establishment has the ability through outsourcing to complete projects promptly. This is due to the fact that while a third party is handling a certain progression of a certain company, that individual company can now use its human capital and employees – that may originally were going to have to deal with a peculiar development stage of a certain project which has now been outsourced – in other, more beneficial ways. More labor can be put into other areas. Yet, when concerning one’s self or a company’s self with such an area as information technology, outsourcing must be looked at with meticulous contemplation in order to guarantee the best possible outcome. We will write a custom essay sample on Tegan Hrad Write Up specifically for you for only $16.38 $13.9/page Order now We will write a custom essay sample on Tegan Hrad Write Up specifically for you FOR ONLY $16.38 $13.9/page Hire Writer We will write a custom essay sample on Tegan Hrad Write Up specifically for you FOR ONLY $16.38 $13.9/page Hire Writer Experts, on both sides of the aisle, the customer / purchaser and the outsourced business, must exhibit exemplary communication between the two of them. Both sides need to be participating constantly and engaged. Items will need to be analyzed on a constant basis. Participation and engagement will be critical again. With all of this in mind, I would have to say that the A/P project being outsourced, on the part of Tegan, was not a good move. They might have thought it was a good move, but it turned out not to be because the project bombed, especially in terms of the time interval in which it was supposed to be completed. Obviously, there were failures in regards to communication. Additionally, I think Tegan did not make available various pieces of crucial material that could have helped Hrad. Maybe if Hrad had possessed more intricate information or more information at a faster rate of speed, they could have optimized various systems and system functions by the intended due date. SECTION 2: What are the tradeoffs involved in having the requirements analysis for a project performed by one of the firms that would ultimately bid on the project? The main focus, concerning the requirements analysis for a project, is to figure out how a system specifically runs and how all the intricacies within that system work together. In the course of any requirements analysis process, tradeoffs must be pondered. Additionally, when an organization ultimately decides to pick that other outfit to perform whatever assignments need to be done, a thorough thought process will have to go in to that as well. A variety of tradeoffs happen based on many motives. Allow me to expand a bit. Leading off, I have to begin with cost. Cost is an essential, necessary component to undertake requirements analysis. Practically every business out there is attempting to lower costs when taking on any pursuit while simultaneously trying to extract returns at an utmost level. Therefore, if the requirements analysis method is too pricey to do it in-house, the more fitting and suitable approach would be for that business to outsource to another agency the particular tasks and jobs it wants done. I think ideally a firm or business group of sorts would love to use their own employees to complete tasks that the company needs to be fulfilled. Unfortunately, employees can be limited in their knowledge bases. Internally speaking, it may not be able to be done and then upper management may have to hire new people or possibly more people based on the size of the project or project duties. This ramification may not have been in the minds of senior management. Basically, can senior management hire specialized laborers or can they scoot on by without them? Cost definitely plays a role right here. What will be economical for the company? How long can companies consistently pay for specialized labor to work within their internal structures? What outsourcing options does a company have? Subsequently, constrictions and limitations regarding information technology are an integral part of the requirements analysis process. As a firm or company is mulling over the idea of outsourcing, the individual company needs to understand how technologically advanced the other agency is. What are the boundaries and controls of that other agency? Do they actually have a proficient team of technological professionals that will be able to deliver what they promise or will they get stuck on something somewhere in the middle of the project? That would not be good. Whenever a company out there, no matter how big or small it is, indicates to go with an outsourcing partnership, it always helps to uncover and verify the technical aptness of the agency that will be providing the commissioned package of goods and services. Thirdly, time is critical. The deliberation of time intervals and what needs to be finished within a certain time is vital when dealing with a requirements analysis. This is yet another tradeoff. Can we as a company, with everything that is already on our plate, complete projects x, y, and z on our own or do we need assistance getting such projects done in a more timely fashion? To top off this section, if time is the key element that will make or break a project or series of activities, the companies that are researching outsourcing firms and will eventually pick one needs to find one that is efficient in accomplishing the sought after goal of time management. It is always nice for a business to have a positive rapport with an outsourcing firm. It might loosen up any stresses and that outsourcing firm may win the bid. Yet, how friendly is too friendly? Maybe a friendship could be cause for a lax / careless atmosphere. SECTION 3: Given our journeys through the world of system development methods, discuss the choice of development methodology employed by Hrad Technika. I know in class thus far and in this current case (in certain spots), I learned about some different types of development methodology. From what I gathered, I believe the range of methodologies crosses the spectrum from agile methods and waterfall-type routines over to engineering, iterative, and joint access / design. One can even notice that within the Tegan C. C. C. document, the waterfall model is mentioned in the middle of page four. Furthermore, within the Hrad Technika document, on its page four, it used such keywords as iteratively on the top of that page and then jointly and joint meeting in the middle of that page. I found it fascinating to go back through my notes and sort of match up some of these buzz words in the context of these two cases as I read through them. I got to see some of these methodologies referenced, shining a bit more light upon them. Concerning Hrad Technika and what they employed, I would have to say the methodology that was exhibited was one of Joint Access and Joint Design. Moreover, I would say the waterfall methodology popped up too. Within the first kind of methodology (joint methodology), the creators (the outsourced firm, Hrad) remain in contact with the customer (Tegan) concerning choices about what characteristics need to be assimilated into the layout of the current system in place. It is also helpful if the customer (Tegan) has some know-how in regards to all the various pieces and cogs that should be built in and encompassed within the system. What the new system is going to be should be a clear picture within the customer’s mind. That notion will aid and benefit the minds and thinking processes of the designers, also known as the outsourced firm. The outsourced organization would then develop, foster, and nurture such demanded aspects and components into the system. Anything and everything that would be integrated or expanded upon into the system should adhere to strict compliance. The outsourced company cannot put something into the system that is not agreed upon or simply will not fit into the system. In continuation, once the system has been finalized, the client gets to test it. Hopefully the client does test it and does not just start running with it immediately. The customer company needs to make sure they are getting the correct requirements they negotiated. Most likely testing will occur, and this is where both parties can record any inconsistencies and inefficiencies. If rectifications need to be made or functionality needs to be improved, this is where it happens. When jointly designing usages and purposes, both sides need to cooperate. It is only through this cooperation that a successful end result can be achieved. Tegan and Hrad need to be on the same page. After reading both cases, it was quite obvious that there were some alignment problems. Furthermore, within this joint methodology, it is obligatory that both sides have the same real time, working awareness and information for what the anticipated system is supposed to become (this also appeared to be problematic). There cannot be delays or miscues sending and receiving data and material. If there is a break down in any of the topics previously discussed, it will cause a failure within the development of the proposed, newer and better system. I do believe with the joint designing, both companies put forth what they considered to be an adequate amount of effort but through their supposed efforts, they jointly took a nose dive together. I truly believe each side wanted to help the other side, but they never accurately matched up with each other. It wasn’t meant to be. In addition to the joint access method, I also saw elements of the waterfall method illustrated by Hrad. However, with the project climate constantly changing, the waterfall method may not have been the best choice by Hrad. Probably a better choice by Hrad would have been something along the lines of an iterative method. The waterfall method can be quite linear and rigid. It does not allow for flexibility and scope adjustments. I think the term scope creep ended up hitting Hrad pretty hard there towards the end of both cases. With the waterfall method, it seemed to me like Hrad could not really go back to a previous phase. It seems like the waterfall method displayed by Hrad caused the project to overrun not only in regards to time but with cost too. SECTION 4: Why did Hrad Technika, the firm that performed the requirements analysis, have scope and requirements problems once the project commenced? Hrad Technika decided to implement a methodology that involved sharing. The sharing was intended to be mutual and on a consistent basis. Regrettably, barriers that revolved around steady interaction and dependable exchanges of information hindered a good amount of project requirements. Even though Hrad Technika performed the requirements analysis, many of the goals and ideas that were slotted to take place did not meet the standards that needed to be in place. Problems had arisen. First off, the analysis stage was not a success. Hrad had enormously depended upon their former understanding of the system. This understanding and knowledge had come about when they had actually contrived the requirement document. Through this, I can infer that most likely during the quality analysis phase, the project did not excel and outshine, as it was meant. It probably did not show promise and turned out to be a flop. Once again, over-confidence in relation to the system and supposed familiarity with the system contributed to the failings and deficiencies of the planning and devising committees of Hrad. As an end product of all of this, there ended up being a wide-ranging shortage of awareness. The customer (Tegan) and the outsourced firm (Hrad) were not on the same page at all when it came down to the requests and wishes for what wanted to be done with the A / P System. Secondly, the Low Level Design Documents come to mind. There seemed to be time lost or time not properly used concerning the LLDs. I do not think the company of Tegan embraced a correct development methodology. Moreover, I do not believe Tegan had enough adequate resources or enough expert-type employees. There are two great quotes on page three and then page four in the Hrad Technika case that back up the previous sentence. The first one was: â€Å"While at the initial meeting, there had been many people close to the A / P project, it unfolded that it was only the most vocal person at the meeting who understood the system: Julia Jones. † The second was: â€Å"As a short cut, Hrad decided that it would be impossible for Julia Jones (the expert) to review every [single] document, so they distilled what they knew onto a set of PowerPoint slides which they presented to Jones for her reaction. Additionally, the interruption of said time was intrinsic regarding the end date for the project. As a consequence of all these time issues, the managing team obviously wanted to take precautions and preventative measures to try to condense the time of culmination for the project. However, in a way, this over eagerness to remedy time management difficulties headed towards some other errors t hat inadvertently held up the typical and customary functioning of the system. Overall, another methodology should have been used. I think the system failure was due to the methodology that got picked. There should have been another course of action where Tegan did not have such a principal role. If that had been the case, maybe Hrad could have improved the performance of the system. SECTION 5: The Case Writers state: Sadly, Smith knew that â€Å"Leadership† and â€Å"Commitment†, the paucity of which was blamed for untold IT failures were not the problems here. Critique- do you agree? What do  you  see as the most important IT management failures here? It is quite evident that there was a deficiency in the commitment and leadership categories from both sides, Tegan and Hrad. This paucity, as it is called, caused several complications throughout the execution of the A / P project. Thus, I do not agree with the quotation above. I think leadership and commitment were some of the major problems and contributed greatly to the unsuccessful nature of the project. I mean, Tegan did not exactly express an overwhelming dedication to the project due to the fact that it never truly released a sufficient amount of knowledgeable staff to help accelerate the LLD reviews. In response to all of this, Hrad was pretty accommodating and compliant to the seemingly inflexible ways of Tegan. The mannerisms of Tegan displayed an attitude as if they did not care if the project was a success or not. Furthermore, Tegan was adamant about having a fixed-price contract. This was all regardless of over-flowing costs and even the enthusiasm and cooperation of Hrad to pay for some of the additional costs. This right here is sort of exemplifying in a way that Tegan really did not want to go the distance with this project. I feel as if Tegan just wanted to pay someone swiftly and have the outsourced company get it done swiftly too. Moreover, another conceivable drawback that could have endangered and threatened the project was employing the exact same company that also performed the requirements analysis. Concerning one final thought and going back real quick to the fixed-price contract, the usage of this kind of contract forced a sizeable test upon Hrad in tackling the new transformations of the execution of the project. The system had some very complex pieces to it that were not initially recognized. SECTION 6: Which of the options for moving forward that Tegan identified would you recommend? I would have to state that the project at hand was an immediate failure. Many conditions and obligations were not met. It is also obvious that more time and more money will be necessary to guarantee that at some point the project will be officially completed. Two primary reasons for the shortcomings of this project, yet again, included the sluggish rotational speed in regards to the LLDs and how fast they could send them back and forth to one another accompanied with appropriate feedback and secondly, the consciousness that suddenly came about in regards to the fact that other and new elements needed to be incorporated into the system of which had not been delineated within the requirements analysis. Out of the four possible choices on page five of the Tegan document, I would go with a mix of one and three. Tegan should â€Å"stick with Hrad†, and they should also continue to â€Å"devote resources to ideally fix, or at least patch the existing system. † The fundamental recommendation, as I see it, would be to expand the timeline rather than to considerably shrink the project’s functionality. I think Hrad is starting to see the complexities, they just need more time. An entirely new outsourced firm, I think, would be bad. A new firm might not even see what Hrad is recognizing right now for an even longer period of time, which could possibly produce what would seem like an eternal drag of resources and money. I think this recommendation would be the best. I think it would be advantageous to Tegan and Hrad logically speaking because eventually the deliverables would be met, they would specifically be met by Hrad, and maybe some sort of relationship restoration could be had.

Get Into Engineering Schools Like MIT, Caltech, CMU, or RPI With the SAT

Get Into Engineering Schools Like MIT, Caltech, CMU, or RPI With the SAT SAT / ACT Prep Online Guides and Tips Engineering schools don't look for the same things on a college application that the average school does. I would know because I have an engineering background and spent substantial time studying the process of getting into Caltech and MIT, and then I did it. Here, I reveal how they're different. Strong in SAT Math You have to, have to, be strong in math to get into engineering schools. That means that on your SAT, your SAT math section matters the most by far. 800 is ideal, but try to get at least 700 to have a decent shot at admission to top engineering schools. Consider the following: Tim has an 800 in Math and a 550 in Reading. John has a 700 in Math and a 700 in Writing. At a top liberal arts college like Brown, John is the better scorer by far: he has a higher total score, and his score is more well-rounded. But at MIT, it is reversed: Tim has the better shot by far. The difference between a 700 and 800 is quite substantial in the Math section. MIT literally admits the top 0.1% or better of engineering students. Math is the fundamental building block of all engineering. A 700 only puts you in the top 8% of students not impressive at all by comparison. In summary, on the SAT I, you should be getting close to an 800 in the Math section. If you are close to an 800, and feel that you are mainly missing test strategy, then you have a great shot, and ought to prep for math so you can get closer to an 800. If you feel like you are missing fundamental math skills and are far from an 800, then you should look at different engineering schools that are closer to your score range. Show Off Even More Math To be honest, while an 800 in Math on the SAT I is great, for a school like MIT, it's not an automatic shoo-in (some things are; I'll talk about them below). That's because the SAT has a ceiling in math difficulty (usually below Calculus). Thus, if you know everything pre-Calculus by heart, you can get an 800. Students who are good at math want to show off even more skill. This is where the SAT Math IIC comes in the content is more advanced, and you want to do well here too. Finally, take AP math courses whenever possible, and the most difficult ones, to showcase your skills. Did I Mention Math? At this point you might think I'm getting ridiculous, but I'm not. The point to drive home is that they really care about math. In particular, there are a few things you can do that will almost guarantee* you admissions to places even as hallowed as MIT and Caltech: - Score well on a specific math competition. Scoring high on the AIME often guarantees admission. - Score really, really well on any science/math competition. If you're the world winner of the International Biology Olympiad, your chances oif admission are very good. The analogues of this competition in Informatics, Chemistry, Math, and Physics are all great ways to endure your admission. - Go to a prestigious science/math camp like RSI. Note carefully the names I put in above, like "AIME" and "RSI"; they are important. They are especially well-known by top colleges and you should try for those specific programs. Close relatives of the above brands are not the same. (I am not invested in any of the above competitions, for full disclosure.) What Doesn't Matter? Most other items that you associate with standard liberal arts colleges don't matter as much. Orchestra? Debate? Top writer? For engineering schools, these are like flowers outside a restaurant: nice in an ideal candidate, but not what they came for. * All these great schools have admissions rates of around 10% or less. Anything north of 50% is a guarantee in my book with respect to college admissions. As long as you aren'ta total slacker or psycho and don't drop the ball, you'll get in. Have friends who also need help with test prep? Share this article! Tweet Dr. Fred Zhang About the Author Fred is co-founder of PrepScholar. He scored a perfect score on the SAT and is passionate about sharing information with aspiring students. Fred graduated from Harvard University with a Bachelor's in Mathematics and a PhD in Economics. Get Free Guides to Boost Your SAT/ACT Get FREE EXCLUSIVE insider tips on how to ACE THE SAT/ACT. 100% Privacy. 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Employment law paper Essay Example | Topics and Well Written Essays - 500 words

Employment law paper - Essay Example This is simply because any act of a supervisor can be construed to be the act of an employer, especially when an employee is impacted on a job benefit. In cases where the employee is not impacted in tangible terms, here the employers can limit the liability under the following defense: a) The employer has been noted to exercise reasonable care for the prevention of any form of harassment, and b) The employee has not taken complete advantage of any preventive measures that have been provided by the employers. The EEOC General Counsel explains that the cases that involve the English only rule or any restrictive language policies and any language discrimination are given first importance for the commission. As per the EEOC, employers cannot and must not target the workers based on discrimination based on fears, stereotypes or even fear of the language or country of origin. Based on the Title VII, Sears has clearly violated the law, as it clearly explains, no employment discrimination based on any factor like race, age, color, sex, national origin or even religion is allowed. In this case Mary has been fired from the company for speaking in Spanish on the sales floor with a co-worker. This is clearly a violation of the law and clearly shows discrimination against the employees. The fact that the employees are allowed to talk in Spanish with the customers however not with the coworkers, is a clear discrimination. Mary could have been given a warning however, not fired as it is not ethical an d completely violates the Title VII and the EEOC rules. The Bona Fide Occupational Qualifications allows the employers to make discrimination and permits them to employers of American Airlines to discriminate and to make the pilots and flight attendants to work on religious holidays as well. This however is not fair and it is important to understand, when companies prefer to have a diversified work force, it is

The Gramscian approach to understanding civil society and how this Essay

The Gramscian approach to understanding civil society and how this might be relevant to how the world bank works with NGOs through its lending programme - Essay Example The Civil Society Unit of the Bank is directly charged with overseeing the carrying out of the Non-Governmental Organizations (NGOs) and related projects. This report is compiled on behalf of the unit with the aim of shedding some light on what considerations and choices are made in conceptualizing such projects. The unit believes that whereas some of the concerns leveled at the Bank are genuine and well founded, the vast majority of them are based on lack of information on the theoretical framework of carrying out the projects (The World Bank, 2005, 4). The main approach used by the Bank in dealing with civil society in general is grounded on the Gramscian approach originally postulated by Italian scholar Antonio Gramsci. This paper aims at shedding light on this approach so as to allay some of the criticisms that may be based on misinformation about the approach. The post Marxist or Gramscian approach to the understanding of civil society is grounded in the works of sociology scholars Karl Marx, Georg Hegel and Gramsci. It came up in opposing response to the liberal democratic approach which was mainly propagated by philosopher Alexis de Tocqueville. Both approaches aimed at explaining the nature and role of civil society. The development of civil society dates back to Roman Empire in which it was known by the Latin term societas civilis. The term refers to the range of organizations, groupings and societies that operate outside the formal government. They include registered NGOs and more informal groupings such as pressure groups and other small movements (Mcllwaine, 2007, p 5). According to Liberal Democratic Approach proposed by Tocqueville and others, Civil Society is a mainly autonomous sphere of liberty incorporating an organizational culture that morphs into both political and economic democracy. It is therefore a productive force and a useful

Consumer Behavior In Malaysia Marketing Essay

Consumer Behavior In Malaysia Marketing Essay As many researchers have been asserted that good store image of retail stores able mean the success or failure of the business. This review will focus on the variables that the further study will centre on. This focus and previous research conclusions will be included in the chapters of the store image where the variables are integrated. 2.1 Consumer Behavior in Malaysia Malaysias consumer lifestyle has been evolving and changing due in part to rising affluence and education levels. High profile international retailers and the global mass media have also played a hand in shaping consumer-buying behavior. Malaysians are becoming more westernized, sophisticated and cosmopolitan. Malaysians spend a high percentage of their household income on food, groceries and personal care items, ranking third out of the ten major economies in the Asia-Pacific region (excluded Japan). According to ACNielsen, Malaysians on average spent MYR505 per month on food and groceries, with just under half of that on fresh food like meat, fruits and vegetables. Since the emergence of the foreign-owned hypermarkets, Malaysians who live in urban areas have become accustomed to shopping for groceries at hypermarkets and supermarkets. Meanwhile rural people continue to purchase from traditional grocers, convenience stores and mini-marts. High and middle-income households spend most of their money at hypermarkets, followed by supermarkets and traditional grocery stores. The high-income group has household income of more than MYR3500 per month. 2.2 Retail Store Growth and Evolution Large-size store becomes a trend in the global. Hypermarkets are one of the manifestations of organized retailing. Srivastava (2008) observes that organized retailing, globally, has played a major role in nations GDP and employment. According to Srivastava, the ratio (composition) of organized versus traditional retailing is increasing in countries such as the US (85:15), Taiwan (81:19), Malaysia (55:45), Thailand (40:60), Indonesia (30:70), China (20:80), and India (3:97). The data in parenthesis describes the organized versus traditional ratio of retailing for each country. Offering large premises with both food and non-food items, everyday low prices (EDLP), and large car parks; the hypermarket format has been in existence for more than 35 years since the inauguration of Carrefour (the first French hypermarket) on 15 June 1963 (Roberts, 2005). The phenomenal success of hypermarkets in France affected other formats so adversely that certain legal restrictions were imposed on them. To counter the restrictions, the internationalization of French hypermarkets began in the 1970s, when Carrefour went global to countries such as Spain, Brazil and Argentina (Roberts, 2005). Carrefour along with other leading French chains such as Euromarche, Auchan and Leclerc subsequently marked their presence in the US market too between 1985 and 1993 (Roberts, 2005). The evolution of hypermarkets was quite revolutionary and their growth rate far surpassed the traditional formats in different parts of the world. In Spain, the number of traditional outlets dedicated to the retail food business fell by almost 50% between 1980 and 1995, where hypermarkets and supermarkets multiplied 6 and 11 respectively during that period (Flavian and Polo, 1998). In a similar manner, Taiwans traditional farmers markets disappeared at rates between 3-5% per year with the opening of at least 100 new supermarkets and 50 new hypermarkets all over Taiwan between 1988 and 1996 (Chang and Tu, 2005). Supermarkets and hypermarkets almost doubled to 941 from 544 in the Czech Republic too, in a time span of seven years, acquiring 55% of total retail sales (Healey Baker, 2002). 2.3 Store Formats 2.3.1 Hypermarket Hypermarket has clearly emerged as one of the most important retailing entity in most countries, offsetting the traditional and supermarket (Barros, 2006). Malaysian had her first hypermarkets opened for business in 1994. According to the Economic Transformation Programme announced in October 2010, Malaysia has 121 hypermarkets, included Giant, Tesco, Carrefour, Mydin. The general rule for one hypermarket is for every 250,000 people. The evolution of the various retail formats, in one way or the other, customers benefit by having greater access and choice. The concept of all the items under one roof has been submitted to different customers and have brought some changes in their preferences and behavior. With the presence of hypermarkets, customer expectations have changed and their importance to the acquisition have been affected (Oruc N, 2005); Terblanche and Boshoff, 2004; Vignali et al., 2001). Expectations and preferences, was different in different cultural environments, the study aimed to study the perceptions of consumers and their preferences on the store image of traditional wet markets and hypermarkets. 2.3.2 Traditional Wet Market A traditional wet market is an open food market, it is also called as traditional market (Wordie, 2002). The main features of the market have been traditionally associated with a place that sells live animals. The raw meat may include poultry, fish, reptiles, and so on. Depending on the region, the animals are usually caged and killed for the preparation. Fresh fruits and vegetables are also available. Wet markets usually include butchers and fish markets, which are in a separate section of the fruit and vegetable stalls. The highest hygiene standards of supermarkets have forced many traditional markets to operate in the interior. In general, the owner of a wet market, owns and maintains the building. The stalls are rented to retailers, who buy and sell their products independently. This is in contrast to a hyper store operated by a single company. In 2011, a total of 23 traditional wet markets and 3075 stalls inside the traditional wet markets in Penang Island are belong to Penang Municipal Council (Majlis Perbandaran Pulau Pinang, MPPP). 2.4 Store image Store image can be described as a concept of the way of consumers see a store in their mind, regarding touchable or untouchable attributes. It is a way of the store being defined in the consumers mind, partly is functional qualities of the store and partly is the atmosphere of psychological attributes of the store (Martineau, 1958). The store image will affect the shoppers buying behavior and this was a conceptualization with included store attributes by the researchers (James et. Al, 1976). Besides that, store image is also described as the concept of combination of consumers or shoppers perceptions of a store on different attributes (Bloemer and Ruyter, 1998). There are several researchers ever tried to identify the store attributes as these are the foundation of the overall image of the store. According to Lindquist (1974), store image have 9 elements, included vending, consumer, facilities, service, comfort, promotion, atmosphere, institutional and post transaction satisfaction. Later on, Doyle and Fenwick (1974) simplified and categorized the store image to 5 elements: price, product, variety, styling and location. While addition attributes of parking facilities and friendly personnel has been put forward by Bearden (1978). According McGoldrick (1990), the image is the indicator of the asset value of the branding, it corresponds with the long-run result of retailing activities. The understanding of the relationship between image and buying behavior of consumers are very important for better strategies in attracting consumers. 2.5 Consumers perception On Store Image 2.5.1 Variety of Goods The main attraction of the retail store is the trading of the goods. According Lindquist (1974), the main components of trading goods are quality, variety and selection of the goods. The stores which provide variety of goods will never lose its attraction. According Golledge et al. (1966), assortment or variety of the goods offers shoppers with more choices and enhances the ability of the stores to satisfy their needs. This makes them unnecessary to visit different stores to fulfill their needs. Based on this reason, a large size of stores such as supermarket or hypermarket has advantage in the retail sector, this kind of store able provide variety choice to consumers and makes them has benefit in reducing their time in visiting different stores (Huff, 1962). Thus, the stores which are able to provide variety and assortment of goods and services have their advantage to attract more consumers and to be preferred by the consumers as well. 2.5.2 Store Atmosphere Atmospheric of a retail store is a very important element. Atmospherics of retail store is the effort to design retail environments to produce specific emotional effects in the consumer that enhance his buying probability (Kotler, 1974). Ghosh (1994) found that atmospherics of store refers to the environment that is brought about by a coordinated visual display of goods and the ease of accessibility and mobility within the retail store. Moreover, Donovan and Rossiter (1982) assert that the physical surrounding will produce an emotional reaction and directly affected the consumers buying behavior. Thus, atmospheric of store becomes a strategy of the retailers, providing a favorable environment with spacious space, clean and comfortable, lighting and so on to affected shopping behavior of consumers. Thus, atmospheric of store is a key factor in stimulating consumers perception and retail store with attractive atmosphere increase preference of consumers. 2.5.3 Quality of Service Consumer patronage of retail stores often extends beyond the impact of the acquisition of goods. Bitner et al. (1994) describes the visiting of consumer to retail stores usually considers as a recreational activity whose dignity is enhanced by the level of service within the store. Thus, the quality of service has great affected to the consumers buying behavior (Shycon, 1992). As describe by Lindquist (1974), service includes giving information of goods, answering to consumer question, showing the goods location and so on. With providing this kind of service, consumers are able to find the goods and service in the retailer store in shorter time. Reynolds and Beatty (1999) asserted that service or retail store is to strengthen the relationship between retail store and consumer, it encourage them prefer to visit the store again in the future. 2.5.4 Accessibility of Retail Store Retail stores that are ease on accessible able to reduce the travel time between home and stores. Consumers time and effort in obtaining the service convenience will influence their buying behavior (Grewal et al., 2002). Eppli and Shilling (1996) described the easier the retail store be accessible, the more preferred by the consumers. The location of retail store can be determined whether the establishment of the store success or failure. Retail stores that provide car parks may have larger catchment to adjacent area to the consumers who own private vehicle, as Lindquist (1974) assert that accessibility as having a convenient location and this includes parking facilities. While stores which are equipped bus stops will increase the accessibility as well. Thus, better accessibility of retail store able to reduce the travel time and fewer barrier is likely to be preferred by consumers. 2.5.5 Price of Goods Compare to the promotion and goods variety, the influences of price to consumer shopping behavior have less important (Fox et al., 2004). On the other hand, Sieder and Costley (1994), assert a different point of view, they observed that pricing is a major determinant of store choice in the retail store shopping context. According to their study, the result reported that perception of goods pricing inter-related with their preference in choosing a store. Most of the consumer will take consideration of the pricing of the goods before going to shop at a particular retail store. Price is a determinant in store choice and to be a key factor of patronage motivations, this study was also linked the pricing policies to consumers perception and shopping behavior. 2.5.6 Quality of Goods Retail stores have an image of providing goods in better or lower quality and have influenced the decision which is made by consumer as where to go (Schiffman et al., 2007). The pricing of the goods is inter-related with design of the physical environment of the retail store, product variety, and service and so on. Alba et al. (1994) assert that a study of comparative pricing strategies found that buyers prefer to buy in the store that offers discount on a smaller number of products (for example, the frequency of price advantage) that have lower prices for overall compare to a store which is offering bigger discounts on a small number of items (eg, the magnitude of price advantage). 2.5.7 Store Displays Store displays were in purpose for promotion in older time. Nowadays, the store displays have new role for effective displays. Bell and Ternus (2002) described that store displays have been discovered new role in displaying product information, helping the shopper in making decisions, and creating attractive shopping environment.

Managing financial resources Essay

Rules and regulations: Plagiarism is presenting somebody else’s work as your own. It includes: copying information directly from the Web or books without referencing the material; submitting joint coursework as an individual effort; copying another student’s coursework; stealing coursework from another student and submitting it as your own work. Suspected plagiarism will be investigated and if found to have occurred will be dealt with according to the procedures set down by the College. Please see your student handbook for further details of what is / isn’t plagiarism. Coursework Regulations 1 Students are required to submit their coursework on-line through online e-learning system http://stponline.org.uk. 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The completed form must be accompanied by evidence such as a medical certificate in the event of you being sick. 5 General guidelines for submission of coursework: a All work must be word-processed and must be of â€Å"good† standard. b Document margins shall not be more than 2.5cm or less than 1.5cm c Font size in the range of 11 to 14 points distributed to including headings and body text. Preferred typeface to be of a common standard such as Arial or Times New Roman for the main text. d Any computer files generated such as programme code (software), graphic files that form part of the course work must be submitted either online with the documentation. e The copy of the course  work submitted may not be returned to you after marking and you are advised to have your personal copy for your reference. f All work completed, including any software constructed may not be used for any purpose other than the purpose of intended study without prior written permission from St Patrick’s International College. Outcomes and assessment requirements Assignment title Managing Financial Resources in the health and Social Care Organisations – CARETECH HOLDING PLS Learning Outcome (LO) Assessment Criteria In this assessment you will have the opportunity to present evidence that shows you are able to: LO1 – TASK 1 Understand how systems are used to manage financial resources in health and social care 1.1 D2 Explain the principles of costing and business control systems 1.2 Identify information needed to manage financial resources 1.3 M1 Explain the regulatory requirements for managing financial resources 1.4 Evaluate systems for managing financial resources in a health or care organisation LO2 – TASK 2 Understand the role of planning in the management of health and social care budgets 2.1 M3 Discuss the diverse sources of income that may be encountered in health and social care 2.2 D1 Analyse the factors that may influence the availability of financial resources in health and social care organisations 2.3 Review different types of budget expenditure in health and social care organisations 2.4 Evaluate how decisions about expenditure are made within a health or social care organisation LO3 – TASK 3 Understand the importance of monitoring budget expenditure in health and social care organisations 3.1 D3 Explain how financial shortfalls can be managed 3.2 M3 Explain the actions to be taken in the event of suspected fraud 3.3 D2 Evaluate budget monitoring arrangements in a health or social care organisation LO4 – TASK 4 Understand how systems and processes for managing financial resources influence health and social care services. 4.1 D3 Identify information required to make financial decisions relating to a health and social care service 4.2 Analyse the relationship between a health and social care service delivered, costs and expenditure 4.3 M1 Evaluate how financial considerations impact upon an individual using the health and social care service 4.4 D1 Suggest ways to improve the health and social care service through changes to financial systems and processes Learner declaration I certify that the work submitted for this assignment is my own and research sources are fully acknowledged. Student signature: Date: In addition to the above PASS criteria, this assignment gives you the opportunity to submit evidence in order to achieve the following MERIT and DISTINCTION grades Grade Descriptor Indicative characteristic/s Contextualisation M1 Identify and apply strategies to find appropriate solutions An effective approach to study and research has been applied You will discuss at least three (3) financial considerations that affect and influence funding of care cost in a nursing and residential home (LO 4.3) Make effective judgment on the impact of regulators on the quality of care in the NHS; state at least two regulators and explain their roles (LO 1.3) M2 Select/design and apply appropriate methods/techniques A range of sources of information has been used To achieve M2, you will have to cite all references and sources of material used both for in-text citation and reference page. You will follow the Harvard referecing style through out your assignment. M3 Present and communicate appropriate findings Coherent, logical development of principles/concept for the intended audience The answer should consist of the at least 2 subheadings fully explained: (i) The red flags of fraud (ii) Actions to take in the event of fraud (LO 3.2) Explain the meaning of tecchical terms and functions in the Health organsiation (CCG, Capitation, Private equity) as you discuss the various sources of income for health and social care organisation (LO 2.1) D1 Use critical reflection to evaluate own work and justify valid conclusions Conclusion arrived at through synthesis of ideas & justicfied You will explain and justify the various scheme proposed to improve the health care delivery by changes in the financial systems (LO 4.4) You will discuss the factors that mostly affect and influence availability of resource and suggest how health and social organisation can use that to their advantage (LO2.2) D2 Take responsibility for managing and organising activities The importance of interdependence recognised and achieved You will demonstrate with diagram and table, the budget monitoring arrangement. You will need to provide clear link of the process (LO 3.3) You will identify and explain the six NHS approve costing guidiance. State and explain the categories of cost (e.g Fixed/Variable; Direct/Indirect) and costing concept (cost centre, cost object and cost unit (LO 1.1) D3 Demonstrate convergent/lateral/ creative thinking Innovation/Creative thought have been applied Review the financial statements (Balance sheet & Profit and loss) and draw out at least seven types of information needed to make decision in CareTech (LO 4.1) You need to present the best practice in the health sector in  managing financial shortfall. A reference should be made to an innocative way used in the NSH (LO 3.1) Assignment brief Assignment title Managing Financial Resources in the health and Social Care Organisations – CARETECH HOLDING PLS Purpose of this assignment The health and social act 2012 requires health practionals and social care managers to be more innovate, more productive and more accountable while delivering the NHS, Adult Social care and Public health outcomes (quality, safety and patient experience) By carring out this assignment learners will be equipped with the knowledge and understanding needed to monitor costs, make predictions, evaluate the process of effective control of resource allocation, including shortfalls, and make recommendations for expenditure in health and social care organisation Scenario You are one of the home managers for CareTech Holdings PLC, a leading UK provider of specialist social care services. You have been invited to present a report to the Directors of the company, MONITOR-NHS and some CCG representatives as part of government review and monitoring of your care home This report is aimed to demonstrate your understanding and knowledge in Planning and managing budget in your home, it will show your skills in resource control and managing shortfall with your ability to make prediction and make recommendation for the future expenditure in CareTech Holding PLC Your report should cover and incorporate all the task and learning outcomes below (3,000 words) You should refer to the assessment criteria and the relevant unit content, when preparing your evidence of assessment. You can access the Annual report of CareTech Holdings PLC for 2013 at: http://www.caretech-uk.com/~/media/Files/C/Caretech-UK/press-release/pr-2013/2013-preliminary-results.pdf or the condenced version of the annual report on STP online; Assignment Folder section Learning outcome 1 (1.1, 1.2, 1.3, 1.4) M1, D2 1.1Explain the principles of costing and business control systems that may be adopted in CareTech Holding PLC. D2 1.2 What were the information needed to manage financial resource for CareTech Holding PLC in 2013 financial ending? 1.3 What regulatory requirements need to be satisfied while managing financial resources in CareThech Holding PLC? M1 1.4 Evaluate the systems for managing financial resources in CareTech Holding PLC ? Learning outcome 2 (LO 2.1, 2.2, 2.3, 2.4) M3 and D1 2.1 What are the diverse sources of income avaialabe to CareTech PLC in the financial year in 2013? M3 2.2 Analyse the factors that may influence the availability of financial resources in CareTech PLC? D1 2.3 Review different types of budget expenditure in CareTech PLC. 2.4 Evaluate how decisions about expenditure could be made in CareTech PLC Learning outcome 3 (LO 3.1, 3.2, 3.3) M3, D2 and D3 3.1 Assuming there was financial shortfall in CareTech PLC; explain how this situation could be managed? D3 3.2 What action you would take if you suspect occurrence of financial fraud in your organisation? M3 3.3 Evaluate budget monitoring arrangements in CareTech PLC. D2 Learning outcome 4 (LO 4.1, 4.2, 4.3, 4.4) M1, D1, and D3 4.1 Identify information required to make financial decisions relating to CareTech PLC D3 4.2 Analyse the relationship between care service delivered and ‘costs and expenditure’. 4.3 Evaluate how financial considerations impact upon a service user. M1 4.4 Suggest ways to improve the care service provided by CareTech PLC through changes to its financial systems and processes. D1

The Hidden Truth on Mba Personal Essay Samples

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